Effective Date: September 28, 2026<\/p>\n\n\n\n
At Thymes Online, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return in accordance with the policy below.<\/p>\n\n\n\n
Customers may request a return within 30 days of receiving their order.<\/p>\n\n\n\n
To be eligible for a return, the item must:<\/p>\n\n\n\n
Certain products may be excluded from returns when specifically identified as final sale, non-returnable, personalized, or otherwise ineligible on the product page.<\/p>\n\n\n\n
Please contact us before sending an item back.<\/p>\n\n\n\n
Email: mzbltcjnrg@iubridge.com<\/a><\/p>\n\n\n\n Please include:<\/p>\n\n\n\n We will provide return instructions after reviewing your request.<\/p>\n\n\n\n Do not send products to our business address unless specifically instructed to do so.<\/p>\n\n\n\n Once your returned product is received and inspected, we will notify you regarding the status of your refund.<\/p>\n\n\n\n If the return is approved, the refund will be issued to the original payment method.<\/p>\n\n\n\n Depending on your bank or payment provider, it may take additional business days for the refunded amount to appear in your account.<\/p>\n\n\n\n Original shipping charges may be non-refundable unless the return is caused by an error on our part or the product arrived damaged or defective.<\/p>\n\n\n\n If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at mzbltcjnrg@iubridge.com<\/a>.<\/p>\n\n\n\n Please provide your order number and clear photographs showing the issue. We will review the information and, when appropriate, provide a replacement, refund, or other suitable resolution.<\/p>\n\n\n\n We do not guarantee direct exchanges. If you need a different product, color, or size, you may be asked to return the original item and place a new order.<\/p>\n\n\n\n If you wish to cancel an order, contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.<\/p>\n\n\n\n Contact Information:<\/p>\n\n\n\n Thymes Online\n
Refunds<\/h2>\n\n\n\n
Damaged or Incorrect Items<\/h2>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
Cancellations<\/h2>\n\n\n\n
6324 Moore Circle
Arvada, CO 80004
United States<\/p>\n\n\n\n